AI Resource & Capacity Planning

Optimize workloads with AI insights. The assistant scans team capacity across

Wrike and recommends who should tackle new tasks, preventing burnout and understaffing.

Key Benefits

•Smart task assignment: Matches tasks to teammates based on skills and availability.
•Load balancing: Flags overloads and suggests redistributions or timeline shifts.
•Capacity forecasting: Simulates resource impacts before you commit.
•Skills awareness: Remembers past work to recommend the best expert for each job.

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When a ServiceNow ticket arrives, AI checks

Wrike workloads and assigns the task to the engineer with the lightest load, updating

Wrike and notifying

Assign the right people to the right work—every time.